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How Do I Get Customers?

For premium products sold to professionals, customer acquisition is relationship-based. You are not competing for attention with million-follower influencers. You are building trust with people who already respect expertise. Three channels. Three playbooks. No dancing on Reels required.

Channel 1: Your Last Stage

90% of Lexi Butler's speaking revenue comes from people who saw her on a previous stage and called months later. Every performance is a marketing event for the next one.

01

Backstage Is Where Business Happens

Conference producers do not scroll the internet looking for speakers. They book people they have seen or people recommended by other speakers. Every time you speak, arrive early. Stay backstage. Build relationships with producers and other speakers. When a speaker gets sick or cancels, producers call the person who was backstage last month.

From Lexi B.

"The most powerful place to be at a conference is backstage. I have gotten more speaking engagements from being backstage one day watching speakers than from any publicist. These conference producers do not want to put in the effort to find a speaker. If they like you, they just call you back."

02

Strategic Free Gigs That Pay Later

Not every stage needs to pay upfront. Lexi spoke for free at Lesbians Who Tech ($95 out of pocket). Met a producer who flew her to Warsaw. Eight people approached her backstage. Those connections generated $45,000 in paid gigs over two years. The Super Bowl halftime show does not pay performers. They do it because the commercial placement and tour announcement are worth more than any fee.

The Filter

Take a free gig when: the audience includes people who book speakers, the brand adds credibility to your speaker kit, or the opportunity opens an international or new-industry market. Decline when: it is just exposure to an audience that cannot hire you.

03

Every Stage Generates Content

Your contract should include recording rights. Every keynote becomes a clip for your speaker kit, a LinkedIn post, a podcast episode, and proof for the next producer. A single 45-minute talk can generate 10-15 pieces of marketing content if you capture it properly.

Channel 2: LinkedIn Authority

Tobi Alawole built his entire knowledge business on LinkedIn. 320 million impressions. "LinkedIn is the most underrated social channel in the world. 1% of users create content versus 28% on TikTok."

04

Post About Your Topic, Not Your Product

Lexi B. does not talk about anything on LinkedIn that is not connected to her speaking topic. When people think about privilege in the workplace, they think of her. That is positioning, not marketing. You are not selling. You are establishing that you are the person who knows this domain better than anyone.

The Content Framework

Hook: A counterintuitive insight from your domain that stops the scroll. Story: A specific moment from your career that illustrates the point. Lesson: The principle or framework behind it. No hard sell. Let your profile do the selling. If your LinkedIn profile clearly shows what you offer, every post is a soft CTA.

05

Consistency Over Virality

Arlan Hamilton has not missed a single day on Skool since August 2024. Her YouTube grew to 150,000 subscribers not from production quality but from showing up every day with a purpose. You do not need to go viral. You need to be the person who is always there with something useful to say.

From Arlan Hamilton

"I only do what I want to do. So if I want to do it, I enjoy it, I keep doing it. When people go to ChatGPT and say, 'What are the top 10 niches for my YouTube channel,' that rarely works out. Do the thing you would do anyway."

Channel 3: The Referral Engine

Melanie Jones's biggest growth driver is testimonials from past students. Your existing customers are your best marketing channel if you give them something worth talking about.

06

Testimonials Are Your Currency

After every engagement, ask for feedback. Include this in your contract for speaking. Build it into your course with automated follow-up emails. Melanie has automations that check in on students who have not logged in recently. The students who complete the course and get results become her marketing department.

The Ask

30 days after someone completes your product: "What changed for you since completing [product]? Would you be comfortable sharing that in 2-3 sentences I can use on my website?" Most people say yes. Those quotes go on your landing page, your LinkedIn, your speaker kit, and your next launch email.

07

Build Speaker-to-Speaker Referrals

Get to know other speakers in your topic area. They are not competition. When they cannot take a gig, they recommend someone they trust. Lexi has received multiple paid engagements because another speaker was unavailable and recommended her to the producer.

What NOT to Do

Building a funnel before you have 100 customers

Funnels optimize existing demand. They do not create it. Your first 100 customers come from individual conversations, warm outreach, and stage presence. Automate after you have proven the model manually.

Trying to be everywhere at once

Pick one channel. Master it. Expand later. Tobi chose LinkedIn. Lexi chose speaking stages. Arlan chose YouTube. None of them tried to be on every platform at the same time. One channel done well beats five done poorly.

Ready to build your acquisition engine?

Start with the model that fits your strengths. Then build the customer system around it.